Onboarding

Onboarding is when the customer is in the early stages of using the Ion platform. The Onboarding phase is critical to the customers' ongoing success with Rock Content as it can define the relationship the customer has with us.

Is the creative build on time and running smoothly?

Yes

No

01 / 06

Do they have a goal launch date?

Yes

No

02 / 06

We highly recommend the client has a launch date in mind when starting the project.

Next
02 / 06

What is the business goal of their first creative?

Lead Gen

Engagement

They don’t have one

03 / 06

How do they plan to drive traffic?

Demand Gen

Social Media

Paid Search

On-site

A combination of all the above

They don’t know yet

04 / 06

Have they started their training and are they progressing?

Haven’t started training yet

They have started but are stalled

They are almost done

They are Ion certified!

05 / 06

Is their integration on time and running smoothly?

Yes

No

06 / 06