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Building a Customer Journey Map

by Rock Content

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Welcome to Marketing Backstage! Our series of live training to help you evolve your Content Marketing strategy.

 

In this session, Pedro Lopes, the Digital Marketing Specialist at Rock Content, will teach you how to build a Customer Journey Map and its benefits. In addition to examples, he'll show that mapping a customer journey can provide better interaction with your brand and the chance to be more assertive with customers.

Speakers 
Pedro Lopes

Digital Marketing Specialist at Rock Content

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Pedro Lopes is a Content Marketing Specialist with more than 8 years experience in Inbound content creation on many media platforms. Also experienced in Digital Marketing, building, maintaining and executing successful marketing campaings. Passionate about creative writing and capable of adapting content messages to different audiences in multiple platforms.

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