Mark W. Schaefer is a globally-recognized blogger, speaker, educator, consultant, and author.

As Executive Director of U.S.-based Schaefer Marketing Solutions, he specializes in marketing strategy and social media workshops. Clients include both start-ups and global brands such as Adidas, J&J, Dell, AT&T, U.S. Air Force, and the UK government.

Audrey Ross is a marketing technology customer success leader, educator and speaker. At Rock Content, she leads the customer experience team, which drives and supports the education, adoption, advocacy and success of Rock’s customers, globally. She is passionate about interactive content, music, and college football.