The customer is currently moving through the onboarding process but has not launched their first experience.

The customer launched their first experience 90 days ago and is still in the early stages of using Ion.

The customer has been using Ion to create content. They feel comfortable navigating the platform and see Ion as an essential part of their marketing stack.

There is an opportunity to grow the customer relationship with Rock Content with additional services and products. 

The customer renewal date is coming up in approximately 90 days.